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QTrax Queuing System

QTrax Queuing System

Customer service oriented companies and institutions frequently face the problem of lengthy queues and unpredictable waiting time causing stress to both customers and staff which often results to poor service to clients.

The solution is a queue management system. QTrax enables staff to confidently handle queues of any length. Customers will no longer bear through the length of the queue. Instead of standing uncomfortably in long queues, customers can sit down and read brochures and posters and learn more about the services of the company.

Using QTrax, customer-oriented institutions (i.e., banks, government agencies, schools, universities, hospitals, post offices, and telecommunication companies) will improve their services and provide more positive image to their respective customers.

 

Modules
  • Touch Screen Ticketing Kiosk
  • Multimedia Display
  • Window/Teller
  • Admin Management

 Main Features

  • Multiple tickets per window
  • Multiple services
  • Schedule-based service availability
  • Custom company logo for display
  • Custom company logo for tickets
  • Prominent number calling and display

 Other features

  • User-level password access
  • All reports are on-demand
  • Ticket locator
  • Open-source database server

User Benefits

  • Orderly queues
  • Increased productivity
  • Increased customer satisfaction
  • Increased staff satisfaction
  • Reduced cost of advertisement

Options Available

  • Touch screen Ticket Dispenser
  • TV or LCD Display
  • Multi-media playing background display
  • Integration with Microsoft Speech

 

 

 

 

 

 

 


 

 


Unit 420 Cityland Shaw Tower
Shaw Blvd., Cor. St. Francis St.
Wack Wack, Mandaluyong City
1552 Philippines

Tel. No.: (63 2) 470-2083
Telefax : (63 2) 638-4570
Email : info@bravura.com.ph